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+1 (571) 992-9195info@inventumstrategies.comMon – Fri : 8 AM – 6 PM ESTU.S.-Based Agency
U.S.-Based Agents — Hourly per Agent

Customer Service &
Virtual Assistants

U.S.-based agents billed hourly. Trained for your industry and scalable to your volume. No long-term commitments — add or reduce agents as your business demands.

What We Offer

U.S.-Based. Hourly. Trained. Scalable.

Everything you need from a customer service team — without the overhead of building one in-house.

U.S.-Based

All agents are fully based in the United States. Native English speakers with local knowledge and professional standards.

Hourly Billing

Simple, transparent hourly billing per agent. Pay only for the hours you need — no hidden fees, no long-term contracts required.

Trained for Your Vertical

Agents are trained specifically for your industry — Health, Life, Home Services, Auto, Debt, or any vertical you operate in.

Scalable to Your Volume

Start with one agent or a full team. Scale up during peak periods and back down when volume drops — fully flexible.

Why Choose Us

Why Choose Our Customer Service Team?

Professional, reliable agents who represent your brand the right way.

Cost Effective

Significantly lower cost than hiring in-house — no recruitment, benefits, office space, or equipment costs.

Fast Setup

Agents can be onboarded and trained on your processes in as little as 1–2 weeks. No lengthy hiring cycles.

Multi-Channel Support

Phone, email, live chat — agents handle the channels your customers use, all trained to your scripts and standards.

Quality Assurance

Continuous monitoring, call recording, and performance reviews ensure consistent quality on every interaction.

Performance Reporting

Regular reporting on call volume, handle time, resolution rates, and customer satisfaction metrics.

System Integration

Agents work within your existing CRM, dialer, or support platform — minimal disruption to your current workflow.

Industries

Verticals We Serve

Agents trained for the verticals that matter to your business.

Health Medicare, ACA, Under-65
Life Final Expense, Short Term
Home Services
Auto
Debt
The Process

How It Works

Up and running in as little as two weeks.

1

Tell Us What You Need

Share your vertical, call volume, hours of coverage, and any specific scripts or workflows.

2

Agent Matching & Training

We select U.S.-based agents suited to your vertical and train them on your products and compliance requirements.

3

System Integration

Agents are set up within your CRM, dialer, or support platform.

4

Go Live & Scale

Your team goes live. We monitor performance and adjust team size as your volume changes.

Scale Your Team Today

Tell us your vertical, volume, and coverage needs.

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Ready to Scale Your Support Team?

U.S.-based agents, hourly billing, trained for your vertical.

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